How Do I... Help Section

Here to Help...
Welcome to the Find My Supplies help section, here you will be able to find the answers to all your Find My Supplies queries.

Should you still have any questions please feel free to give one of our Find My Supplies Advisors a call on 0844 371 9470 or alternatively [click here] to request a call back and let us pay for your call.

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How Do I...

Find a product
Find delivery Costs
Pay for an Item
Place an Order
Return an item

How Do I... Find a product?
There are a number of different ways to search for products which have all been developed to help you find the right item for you.

Open Search
The open search can be found in the navigation pane at the top of the screen. Search words or product codes can be entered. This search will check the whole of the site and bring back results for any items that match your search criteria.

Cartridge Finder
This function is to help identify the laser or ink cartridge for your printer. Simply select the printer from the first drop down menu, then select your printer model from the second list. This will then return all the compatible products to your printer.

Search A-Z
The search A-Z option is located at the top of the left hand index. This function lets you search for the product type you require, alphabetically.

Still can’t find what you’re looking for? Why not give one of our Find My Supplies Advisors a call, they have the ability to source over 20,000 additional products: 0844 371 9470

Helpdesk opening hours: Monday to Friday 9.00am – 5.00pm

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How Do I... Find delivery costs?
Find My Supplies have a wide range of products held in-stock and ready to deliver to your door the very next working day.

Standard Delivery Charges
Orders less than £30 = £3.80
Orders over £30 = FREE DELIVERY

FREE DELIVERY – All orders over £30 will be delivered to you completely free the very next working day.

Find My Supplies deliver all over mainland UK locations, Northern Ireland and the Isle of Wight.
Please note that Find My Supplies do not deliver abroad.

To ensure your products are received safe and sound we do require a proof of delivery signature for all deliveries, this means that you can track and trace your order status live online.

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How Do I... Pay for an item?

Home Office Customers
To pay for your discounted office supplies is simple, we accept all of the following payment types; Visa, MasterCard, Delta, Switch and Maestro and you can you can be confident that we realise the importance of online security and are pleased to provide our customers with the reassurance of knowing that all our site is covered by the highly recognised Verisign SSL certificate.

An invoice for your items will be sent along side your products.

Credit Card
If your preferred method of payment is by card we currently accept all major cards. [Visa, MasterCard, Delta, Switch, Maestro and Corporate Purchasing Cards]. Payment will be taken from your card once your order has been processed and a copy of your Find My Supplies order will be emailed to you.

Should you wish to discuss your account details with one of our Find My Supplies Advisors simply give us a call on 0844 371 9470

Helpdesk opening hours: Monday to Friday 9.00am – 5.00pm

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How Do I... Place an order?
To place your order with Find My Supplies simply register your details and create your own unique login details.

We accept all kinds of card payments [Visa, MasterCard, Visa, Delta, Switch, Maestro and Corporate Purchasing Cards].

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How Do I... Return an Item?
We understand that from time-to-time mistakes are made and as such we pride ourselves on a no fuss, no hassle returns procedure.

Should an incorrect item be received we will send you the correct item within 24 hrs* and collect the incorrect product from you and complete the query within 72 hrs.

Simple no fuss, no hassle returns, just a part of the Find My Supplies service.

Call a member of the helpdesk on 0844 371 9470 or complete the ‘call me back’ form to organise your return.

Helpdesk opening hours: Monday to Friday 9.00am – 5.00pm

*where stock is available.

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